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Wednesday November 22nd 2017

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LaMarsh – Different Roles in the Change

Different roles can be identified in the process of change:

  1. Denial. Does not recognise the need for the change, or believes it doesn’t affect him/her, has no intention of doing anything. Will need to be convinced of need to change.
  2. Helper or “Change Agent”. Either officially or unofficially is supporting others to make the change.
  3. Reluctant. May recognise the need for the change, but is putting off doing anything. Needs help to make the change.
  4. Cautious. Recognises and accepts the need to change, but at their own pace. May not need help provided they are not holding up others.
  5. Enthusiastic. Embraces the need, may have just been waiting for this opportunity. Sprints through the change to get to the other side.
  6. Rejection. Rejects the change, has made the change via some means, but now finds the new destination does not live up to expectations. Wants to return to the original situation before the change.
  7. Satisfied. This person has made the change and is happy with it. He/she is settled in the new environment and the old one is firmly in the past. This is where you want everyone to end up.

As an illustration, imagine a burning building, the only way to escape is to cross through a plank of wood to the nearest building. It is very windy and the plank is not stable. Who are you?


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